Digitalisation megatrend for future economy

In the past 10 years, we have had tremendous productivity improvements as a result of what we refer to as expansion of the information and communications technologies (ICTs).

These improvements are created by an aspect of ICTs called digitalisation (increased use of digital technologies), which is a product of digitisation (conversion of analogue data to digital) to impact how work is done or transform how organisations interact with their customers. For example, M-Pesa transformed payments leveraging digital currency.

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Blog Posts From Prof. Bitange Ndemo