Tax collection in a digital era

Some say the Kenya Revenue Authority (KRA) is “pitiless” or “unfeeling” to hard working citizens.

There is no time in the history of tax collection in Kenya that we have described the tax agency using such choice terms.

The descriptions are misplaced. In an increasingly digital economy, the agency is simply finding new ways of responding to the emerging revenue needs and sometimes they make mistakes too.

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Blog Posts From Prof. Bitange Ndemo